ARE WE REQUIRED TO PROVIDE .25 HOURS OF CIVIL LEGAL ADVOCACY/OP SERVICES TO EVERY NEW CLIENT TO EXPLAIN HER RIGHTS UNDER IDVA?

Although this is considered good practice and should be completed with as many new clients as possible, there may be situations that don’t lend themselves to discussing IDVA issues, especially with clients in extreme crisis. Between 90% and 95% of new clients should receive Civil Legal Advocacy/OP services. If the number new clients not receiving this service becomes excessive, it may warrant further examination.