DO I DOCUMENT COUNSELING APPOINTMENT CANCELLATIONS OR WHEN THE CLIENT DOES NOT SHOW UP FOR AN OP HEARING?

While not required, you may track No Shows and Cancellations for any service by entering data on this page: ServicesDirect Client ServicesNo Show/Cancellation. Do not document service hours for the time you waited for the client. Instead, enter a No Show record and make a note in the client’s physical file.