HOW DO I DETERMINE HOW MANY HOURS OF SERVICE WERE PROVIDED BY VOLUNTEERS?

Run Standard Reports > Service/Programs. The last table of this report displays service information for only volunteers.

For this table to be accurate, however, volunteers must have been entered on the Administration > Volunteer tab.

If you are not sure that all your volunteers were entered on this tab, you have a second option. Run Standard Reports > Service/Programs using the Staff filter. Make sure you select all the volunteer names/groups to be included in the filter.