MAY I AGGREGATE HOTLINE CALL DATA AT THE END OF THE MONTH OR DO I NEED TO ENTER EACH CALL ON ITS OWN?

If the staff person answering the hotline calls is supported by VOCA and/or VAWA funds, you must enter that person’s aggregate data separately from other staff’s aggregate data.

Otherwise technically yes, you may aggregate the data for the purposes of InfoNet reporting. Remember that this may make it hard for your organization, the coalition, etc. to get an accurate sense of trends and needs, as aggregating by month will make it impossible to identify say if certain days in the month were unexpectedly busy or calm (e.g. holidays).