WHEN DO I UPDATE INTAKE INFORMATION FOR A CLIENT INTO INFONET?

Intake information should correspond to the victim’s situation at the time of intake and should not be changed over time, even as his/her situation changes. You should only update intake information with information obtained after the first contact with a client or to correct previously entered information.

To edit a client’s intake information, view the client’s record, edit the blank, incorrect or unknown fields, and then save the new information. Only the following information should be updated: referrals, services needed/received, residence, and offender information.