USER INFO & RESOURCES

InfoNet’s Virtual Private Network (VPN)

While no personally identifying information is entered into InfoNet, the system contains a large amount of data on individual survivors, so protecting client data is of highest priority. InfoNet’s Virtual Private Network (VPN) works to protect InfoNet data and ensure data are only accessed and viewed by authorized service provider staff. The VPN accomplishes this in three ways:

1. Encrypts all data as they transport over the Internet.
2. Authenticates each individual as an authorized user.
3. Authenticates each electronic device used to log into InfoNet.

InfoNet Requests

• Request new user InfoNet accounts: cja.infonethelp@illinois.gov.
  • Please state organization name, first and last names of each new user.
• Request that a new device is approved to access InfoNet: cja.infonethelp@illinois.gov
• Request custom data report: Please send request to cja.infonethelp@illinois.gov and include the following information:
  • Time period(s)
  • Summary (aggregate) or record level
    • If record level, define what you want to see as one record, or row of information. For example, a client, client case, or service?
  • Any desired filters, e.g. age, client’s resident county, service type
• Request technical assistance: cja.infonethelp@illinois.gov (preferred) or call 312-793-8550.

Agency-specific Resources

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